FAQ's
If you cannot find the answer to your question here please contact me.
What payment methods do you accept?
I accept all major credit and debit cards, Paypal, Bank transfer, cash on collection and over the phone.
What size are the models?
Model scale are:
1:8 scale approx 60 cms
1:18 scale approx 20 cms
1:12 scale approx 30-35 cms
Who do you use for shipping ?
International shipping will be with either UPS or DHL fully insured. 1:8 scale models from Amalgam will be shipped in a crate and require a specific quote. Please email me with your address so I can give you an accurate price.
Can I collect my model?
Models can be collected from me if you live locally
How much does shipping cost?
Please enter your address at the checkout to get a price to your location.
Can I pre order a model not yet released?
Yes with a £100 deposit, please contact me. Release dates are an estimate from the supplier and no responsibility can be taken for manufacturer delays getting your model.
What is a 'Kerbside' model?
This is a model with no opening panels, such as doors and bonnet, there will be no engine detail. BBR, Amalgam 1:18 models are normally kerbside unless stated and shown in photos. CMC models are full detail, including engine.
Do I have to pay import duty?
If you are outside the UK you may have import duty to pay to the courier before the model is delivered. This will usually be similar to your countries VAT but please check before ordering. US usually has no import tax under £800 value.
Do you charge VAT?
UK customers pay UK VAT. Outside the UK import duty may be payable.
Can I buy a display case for my model?
Yes. Some models come with a display case and will say in the description and photos. If the model does not come with a display case, I have 1:18 and 1:12 display cases on my website. I can also supply 1:8 scale, please contact me for a quote.
When will my item be sent?
If the model is in stock it will usually be shipped within two working days. Pre order models - you will be notified of a timescale and emailed when the model is ready to ship.
Can I come and see the model before I buy?
Yes if you want to come and see any of my in stock models you can, I'm based East of York. UK.
Do you buy model cars from private collectors?
Yes, depending on the model. I usually only by high end models and must be in perfect condition with all original items, certificates and proof of original purchase.